Objective 4.3CLF-C02

4.3 Identify AWS technical resources and AWS Support options.

Objective 4.3 sits in Billing, Pricing, and Support, which carries 12% of the Cloud Practitioner exam. The questions below are original, written from the official objective title above, and each explanation cites the Amazon Web Services (AWS) page it rests on.

Objective title verbatim from the official objectives. Amazon Web Services (AWS) exam page

A worked example

Shown solved, with the whole explanation open: this is what every question here carries.

4-3Billing, Pricing, and SupportModerate

A startup on the Basic Support plan needs an answer to a billing question and a service quota increase. What does the plan cover?

Both, they are Basic Support featuresCorrect · your answerCorrect. Both requests fall inside the free tier.
Neither, Basic gives no support accessEvery AWS customer has this level of access. It is what the plan exists to provide.
Billing help only, quotas need an upgradeQuota increases are handled at this tier too, which is why a new account can grow past its starting limits.
Quota help only, billing needs an upgradeBilling questions get a one-on-one response at this tier, so no upgrade is required for them.

Correct.

Concept

Paid support tiers buy engineering time and response commitments. Questions about the account itself sit below that line, so a customer paying nothing still gets an answer to them.

Why A

Assistance with account and billing questions and with service quota increases is part of the free tier, alongside support forums, service health checks and the published guidance.

Source

#aws-support#support-plans#billing

Now you: objective 4.3 questions

No account needed. The explanation opens when you answer.

Sample question 1 of 3

4-3Billing, Pricing, and SupportHard

A team on Basic Support opens Trusted Advisor and finds most checks greyed out. Which checks can they actually run?

Sample question 2 of 3

4-3Billing, Pricing, and SupportModerate

A company wants a designated Technical Account Manager and a 15 minute response on production-critical cases. Which support plan provides that?

Sample question 3 of 3

4-3Billing, Pricing, and SupportModerate

A team with no paid support plan needs to see whether an AWS service event is affecting its own resources. What is available to them?

That’s 3 of the full Cloud Practitioner bank.

Keep going free: 10 questions per certification in bank practice, with no account.

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Read the sources

These are the official pages the questions above cite. Reading them is studying the objective from the primary source, which is what the explanations point you toward anyway.

More objectives in Billing, Pricing, and Support