Objective 13.1
Cloud Certified AdminIsolate problems before contacting Splunk Cloud Support
Objective 13.1 sits in Working with Splunk Cloud Support, which carries 5% of the Cloud Certified Admin exam. The questions below are original, written from the official objective title above, and each explanation cites the Splunk page it rests on.
Objective title verbatim from the official objectives. Splunk exam page ↗
A worked example
Shown solved, with the whole explanation open: this is what every question here carries.
An administrator asks when a Cloud App Request is needed. What does Splunk say?
Correct.
Checked against help.splunk.com, August 2026Concept
Knowing which cases need a request keeps the exception from becoming the habit. Most installations never involve Support at all.
Why C
Splunk states that some app installation and upgrade tasks require help from Splunk Support, and to contact Support and submit a Cloud App Request when the app is not available for self-service installation.
Source
Splunk Docs: Install apps on your Splunk Cloud Platform deployment, checked August 2026Some app installation and upgrade tasks require help from Splunk Support. Contact Splunk Support and submit a Cloud App Request in the following situations: The app is not available for self-service installation.
Now you: objective 13.1 questions
No account needed. The explanation opens when you answer.
Sample question 1 of 2
An administrator asks who configures forwarders on a purchased deployment. What does Splunk say?
Sample question 2 of 2
An administrator asks the most common way to get data into Splunk Cloud Platform. What does Splunk say?
Full Cloud Certified Admin question bank coming
We’re writing the complete bank from the official objectives right now. Leave your email and we’ll tell you when it ships, nothing else, ever.
Read the sources
These are the official pages the questions above cite. Reading them is studying the objective from the primary source, which is what the explanations point you toward anyway.