Objective 3.3220-1202

3.3 Given a scenario, troubleshoot common mobile OS and application security issues.

Objective 3.3 sits in Software Troubleshooting, which carries 23% of the A+ Core 2 exam. The questions below are original, written from the official objective title above, and each explanation cites the CompTIA page it rests on.

Objective title verbatim from the official objectives. CompTIA exam page

A worked example

Shown solved, with the whole explanation open: this is what every question here carries.

Software TroubleshootingEasy

A vendor emails a technician an APK for an in-house Android app. The package installer refuses to proceed and reports that the file is not signed. What must happen before this app can install?

Correct.

The concept

Android uses a package's digital signature to answer who produced it and whether the bytes have been altered since. A package carrying no certificate answers neither question, so the platform has no basis on which to admit it.

Why this answer

The installer reads the certificate carried inside the package as its first check. A file that carries none is turned away by the on-device installer and by the store alike, whoever handed the file over and whatever it claims to be.

  • Correct: nothing can identify an author when no certificate is attached to the package.
  • BUnknown sources controls where a package may come from, and it will not make an unsigned file acceptable. Right answer when a sideload is blocked by policy.
  • CThe installer inspects the archive's contents, not the name on the end of it.
  • DTurning off scanning removes a warning layer and leaves the signing requirement exactly where it was.
Read the sourceAndroid Open Source Project: App signing
Source-cited
androidapp-signingsideloading

Now you: objective 3.3 questions

No account needed. The explanation opens when you answer.

Sample question 1 of 3

Software TroubleshootingModerate

A user sideloaded what a website called a newer build of an app already installed on their Android phone. The install stops, yet the same file installs cleanly on a phone without that app. What explains this?

Sample question 2 of 3

Software TroubleshootingModerate

A user says an app they installed from a link outside the store stopped working overnight. Its icon is still on the home screen, tapping it does nothing, and nobody uninstalled anything. What happened?

Sample question 3 of 3

Software TroubleshootingModerate

A user manually installed a certificate profile that the security team emailed, and Settings shows the profile as installed. The internal HTTPS site still reports an untrusted certificate. What step is missing?

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Read the sources

These are the official pages the questions above cite. Reading them is studying the objective from the primary source, which is what the explanations point you toward anyway.

More objectives in Software Troubleshooting