Objective 4.10
220-1202Explain basic concepts related to artificial intelligence (AI).
Objective 4.10 sits in Operational Procedures, which carries 21% of the A+ Core 2 exam. The questions below are original, written from the official objective title above, and each explanation cites the CompTIA page it rests on.
Objective title verbatim from the official objectives. CompTIA exam page ↗
A worked example
Shown solved, with the whole explanation open: this is what every question here carries.
A company is evaluating a new AI writing assistant. Before granting approval, leadership wants to identify, assess, and respond to potential threats the tool poses to company objectives. Which process are they performing?
Correct.
Checked against learn.microsoft.com, July 2026Concept
Before an organization adopts anything new, someone has to look forward rather than back: name what could go wrong, judge how likely and how damaging each of those would be, then decide to accept, reduce, transfer or avoid it. That forward-looking loop is what separates this discipline from the ones that only start after something has already happened, from keeping an inventory of what the company owns, and from checking existing practice against an outside rulebook.
Why A
The source defines this discipline by three steps and by what they aim at: naming exposures, weighing them, and choosing a response, all measured against what the business is trying to achieve. Leadership evaluating a tool it has not yet bought is doing exactly that, before any event has occurred and before any outside rule is in play.
Source
Microsoft Learn: Governance, risk and compliance, checked July 2026Risk management is the process of identifying, assessing, and responding to threats or events that can impact company or customer objectives.
Now you: objective 4.10 questions
No account needed. The explanation opens when you answer.
Sample question 1 of 3
A help desk technician wants to use an unapproved generative AI tool to draft ticket responses. Before submitting an exception request, what must the request include?
Sample question 2 of 3
IT proposes deploying an AI powered monitoring tool company wide as an exception to policy. Given the scope and potential risk involved, whose approval may be required beyond the standard governance entity?
Sample question 3 of 3
A help desk is evaluating a tool that drafts replies and answers questions from a prompt. Which category of AI is that?
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Read the sources
These are the official pages the questions above cite. Reading them is studying the objective from the primary source, which is what the explanations point you toward anyway.
More objectives in Operational Procedures
- 4.1 Given a scenario, implement best practices associated with documentation and support systems information management.
- 4.2 Given a scenario, apply change management procedures.
- 4.3 Given a scenario, implement workstation backup and recovery methods.
- 4.4 Given a scenario, use common safety procedures.
- 4.5 Summarize environmental impacts and local environment controls.
- 4.6 Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts.
- 4.7 Given a scenario, use proper communication techniques and professionalism.
- 4.8 Explain the basics of scripting.
- 4.9 Given a scenario, use remote access technologies.