Objective 5.3

N10-009

Given a scenario, troubleshoot common issues with network services.

Objective 5.3 sits in Network Troubleshooting, which carries 24% of the Network+ exam. The questions below are original, written from the official objective title above, and each explanation cites the CompTIA page it rests on.

Objective title verbatim from the official objectives. CompTIA exam page ↗

A worked example

Shown solved, with the whole explanation open: this is what every question here carries.

5-3Network Troubleshooting

A network administrator notices that new laptops joining the office subnet fail to receive IP addresses, while existing devices keep working normally. Which issue is most likely occurring?

The DHCP scope has run out of available addresses to lease to new clientsCorrect · your answerCorrect: this matches the described symptom exactly.
The new laptops are configured with an incorrect default gateway addressA wrong default gateway would let a device get an address but fail to reach other networks, not fail to get an address at all.
The switch port for the new laptops is assigned to the wrong VLANA VLAN mismatch could cause connectivity issues, but existing devices would also be affected if the VLAN itself were wrong.
Spanning tree protocol is blocking the port used by new laptopsSTP blocking would affect all traffic through that port, not selectively block only new DHCP clients.
The DNS server is returning outdated address records to clientsA DNS record issue affects name resolution, not the assignment of IP addresses by DHCP.

Correct.

Checked against learn.microsoft.com, July 2026

Concept

A fault that hits only new arrivals while everything already working keeps working points at an allocation step, not at a path. State handed out earlier stays valid on the machines holding it, so the break stays invisible until something has to ask for a fresh assignment. Ask what is being requested at the moment of failure.

Why A

New devices failing to get addresses while existing leased devices keep working is the classic symptom of a DHCP scope running out of available addresses, i.e. address pool exhaustion.

Source

The DHCP server maintains a pool of IP addresses and leases an address to any DHCP-enabled client when it starts up on the network. Because the IP addresses are dynamic (leased) rather than static (permanently assigned), addresses no longer in use are automatically returned to the pool for reallocation.

Microsoft Learn: Windows Server DHCP, checked July 2026
#dhcp#address pool exhaustion#network services

Now you: objective 5.3 questions

No account needed. The explanation opens when you answer.

Sample question 1 of 3

5-3Network Troubleshooting

In Windows Server DHCP, which feature forwards client DHCP messages across subnet boundaries so that a DHCP server is not required on every subnet?

Sample question 2 of 3

5-3Network Troubleshooting

A user's workstation received a lease from the DHCP server and can communicate with hosts on the local subnet, but all connections to remote networks time out. Which DHCP option value is most likely missing or wrong?

Sample question 3 of 3

5-3Network Troubleshooting

A network printer holds a DHCP reservation for 192.168.1.50. A laptop later receives a dynamic lease for the same address, and both devices report an IP conflict. Which administrator action most likely caused this?

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Read the sources

These are the official pages the questions above cite. Reading them is studying the objective from the primary source, which is what the explanations point you toward anyway.

More objectives in Network Troubleshooting