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ITIL 4 Foundation practice exams

Original questions written from the published objectives and cited to official documentation, never recalled exam content. How we verify, why not dumps.

Exam code
ITIL 4
Cost
$690USD
Questions
40
Duration
60minutes
Passing score
26of 40 (65%)
Level
Entry level
Study guide
How to prepare
Format
Multiple choice, closed book

ITIL 4 Foundation practice exams

No complete practice exam yet. A form is 40 questions apportioned to the official weightings, and a partial one would report a score that means nothing, so none is assembled until the questions are there.

Open now
Nothing is published for ITIL 4 Foundation yet. The bank is being written from the official objectives.
Opens next
The first practice exam opens at 40 verified questions, spread across all 5 domains.

What the exam tests

Exam domains

PeopleCert publishes no domain weighting for this exam, and sells the body of knowledge rather than publishing it. The five percentages here are ours, and we cannot cite a vendor page for them. Treat them as a rough study aid, not an official weighting.

The percentage is the exam weighting; the bar is how many verified questions we hold there, so a short bar is where our bank is thin.

5domains
  • Key concepts of service management20%
    0 verified
  • The ITIL guiding principles15%
    0 verified
  • The four dimensions of service management5%
    0 verified
  • The service value system and value chain8%
    0 verified
  • The ITIL practices52%
    0 verified

Open now. Nothing is published for ITIL 4 Foundation yet. The bank is being written from the official objectives.

Opens next. The first practice exam opens at 40 verified questions, spread across all 5 domains.

Every question here is checked against the official page it cites before it serves, which is why the count grows slowly.

Every ITIL 4 Foundation objective, with practice questions mapped to each one

What the exam actually asks you to do

Multiple choice and multiple response only. No simulations, no labs, and nothing to configure.

Item formats

  • Multiple choice
  • Multiple response

Nothing here needs a lab. Reading carefully and eliminating options is the whole skill. PeopleCert, ITIL 4 Foundation exam details

Axelos / PeopleCert’s free resources

Study from the source. Everything below is published by the vendor, free to read, and is what our own questions are written from:

Official ITIL 4 Foundation exam page & objectives ↗

Keep reading

Every guide and cost breakdown, by vendor

Frequently asked questions

What score do I need to pass ITIL 4 Foundation?

26 correct out of 40 questions (65%) in 60 minutes, closed book. Non-native English speakers may receive extra time through the exam provider.

How are ITIL 4 Foundation questions distributed?

PeopleCert does not publish a weighting, so nobody outside the exam board can tell you the split with confidence. What is published is the shape: 40 questions in 60 minutes, and the practices carry more of them than any other area. Our domain percentages are our own estimate and are labelled that way.

Is ITIL 4 being retired?

Yes, on the current plan. PeopleCert has released ITIL Foundation (Version 5) and says in its own ITIL FAQ that it plans to sunset all ITIL 4 modules on 31 December 2027. Both versions sell today, and an ITIL 4 certificate you already hold does not stop being something you earned. If you are choosing between them now, weigh that date against how soon you need the certificate.

Is ITIL relevant for technical roles?

If you work anywhere near an ITSM tool (ServiceNow, Jira Service Management), ITIL vocabulary is the lingua franca, incidents vs problems, change enablement, SLAs. Foundation gives you that shared language quickly.