Exam format
ITIL 4What the ITIL 4 Foundation exam looks like
ITIL 4 has 40 questions in 60 minutes, multiple choice, closed book. Every figure on this page is read from the official exam page and linked to it.
How many questions, and how long
Axelos / PeopleCert states 40 questions for ITIL 4, with a time limit of 60 minutes. That is about 1.5 minutes a question, including the time it takes to read the stem and the options.
The count is fixed and the cut is a raw mark, so the budget is exact: 14 wrong and you still pass.
What the questions look like
Multiple choice and multiple response only. No simulations, no labs, and nothing to configure.
What passes
The passing score for ITIL 4 is 26 of 40 marks.
If you do not pass
A retake costs another $690.
What this means for practice
Our ITIL 4 Foundation practice exams are assembled to the published domain weightings and sat against a 60-minute clock, in exam conditions or in study mode. Every answer shows the official page it was checked against.
Keep reading
- ITIL 4 Foundation exam overview
The format, the domain weights and the renewal terms, sourced line by line.
- ITIL 4 Foundation exam objectives
The full official blueprint with domain weightings.
- ITIL 4 Foundation passing score
The exact cut score, what kind of number it is, and the retake terms.
- How hard is ITIL 4 Foundation?
An honest difficulty read from the format, the clock and the weights.
- ITIL 4 Foundation guide
Who it is for, study plans by experience level, and whether it is worth it.